DISCLAIMER, TERMS OF ASTROLOGICAL CONSULTANCY & CODE OF ETHICS

Effective Date: [10-09-2026]
Website: [astromateanoopam.com]
Consultant/Astrologer: [IANUPAM SHUKLA]

ASTROLOGICAL CONSULTANCY IS AN INTERPRETIVE AND ADVISORY SERVICE. NO PREDICTION, FORECAST OR ASTROLOGICAL INTERPRETATION SHOULD BE TREATED AS A GUARANTEE OF A FUTURE EVENT OR OUTCOME. THE CLIENT RETAINS FULL RESPONSIBILITY FOR ALL DECISIONS AND ACTIONS TAKEN AFTER A CONSULTATION.

BY PROCEEDING WITH A PAID CONSULTATION, THE CLIENT CONFIRMS THAT THE SERVICE HAS BEEN REQUESTED VOLUNTARILY, THAT THE NATURE AND LIMITATIONS OF ASTROLOGICAL CONSULTANCY HAVE BEEN EXPLAINED, AND THAT THE CLIENT HAS READ AND UNDERSTOOD THE APPLICABLE TERMS, INCLUDING THE DISCLAIMER, PAYMENT/REFUND POLICY, PRIVACY POLICY AND CODE OF ETHICS.

1. GENERAL DISCLAIMER

The information, interpretations, consultations, forecasts, reports, articles, videos, courses, educational materials and other content provided through this website or through our paid or unpaid astrological services are intended primarily for astrological, educational, cultural, spiritual and personal-reflection purposes.

Astrology is an interpretive discipline based upon particular traditions, systems, calculations, assumptions and methods of interpretation. Astrological observations and predictions should therefore not be understood as guarantees, certainties, scientifically established facts, or promises of a particular future outcome.

Any statement regarding a person’s past, present or possible future circumstances represents the professional interpretation of the astrologer based upon the information, birth data, questions, circumstances and astrological methodology available at the time of consultation.

The client remains solely responsible for his or her decisions, actions, omissions and consequences.

No astrological consultation can guarantee a particular result, event, marriage, relationship, pregnancy, employment, promotion, business success, financial gain, recovery, litigation outcome, examination result, visa approval, property transaction or any other specific outcome.

2. NATURE OF ASTROLOGICAL CONSULTANCY

Astrological consultation is an interpretive service.

Depending upon the consultation selected, the astrologer may use one or more traditional or contemporary systems, including but not limited to:

Vedic Astrology
Classical Jyotisha
Jaimini Astrology
Tajika Astrology
Nadi-based principles
South Indian astrological approaches
Divisional/Varga charts
Dasha systems
Transit analysis
Ashtakavarga
Numerology
Muhurta
Prashna/horary approaches
Other research-based or proprietary analytical methods

The methodology used may vary according to the nature of the question and the consultation package selected.

Different astrological systems may sometimes produce different interpretations. Such differences do not necessarily constitute an error; they may arise from differences in methodology, assumptions, ayanamsha, chart calculation, timing techniques, interpretive rules or professional judgment.

3. NO GUARANTEE OF RESULTS

The astrologer makes no representation, warranty or guarantee, express or implied, regarding the accuracy, completeness, certainty or eventual realization of any prediction, forecast, interpretation or recommendation.

Astrological consultation should not be purchased with the expectation that the astrologer will:

guarantee a particular event;
guarantee a particular date;
guarantee financial profit;
guarantee marriage or reconciliation;
guarantee pregnancy or childbirth;
guarantee employment or promotion;
guarantee success in examinations;
guarantee business success;
guarantee recovery from illness;
guarantee victory in litigation;
guarantee immigration, visa or governmental approval;
guarantee the return of a lost person or property;
guarantee the outcome of an investment;
remove all problems from a person’s life; or
control another person’s thoughts, decisions or behaviour.

Any examples of successful predictions, testimonials, case studies or past experiences displayed on the website are illustrative only and should not be interpreted as a guarantee that a similar outcome will occur for another client.

4. CLIENT’S RESPONSIBILITY

The client acknowledges that astrology is an interpretive advisory service and that final decision-making remains entirely with the client.

The client should independently evaluate all important decisions and, wherever appropriate, obtain advice from suitably qualified professionals.

The astrologer shall not be responsible for decisions made by a client solely or substantially on the basis of an astrological consultation.

The client is encouraged to exercise independent judgment, reasonable caution and personal responsibility.

5. IMPORTANT PROFESSIONAL LIMITATIONS

Astrological consultation is not a substitute for professional advice from a suitably qualified and legally authorised professional.

Accordingly:

Medical and Mental Health Matters

Astrology does not constitute medical diagnosis, medical treatment, psychiatric diagnosis, psychotherapy, emergency care or clinical advice.

The astrologer shall not diagnose disease or prescribe, discontinue or modify medicines or medical treatment.

Clients experiencing medical or mental-health concerns should consult an appropriately qualified healthcare professional.

In an emergency, clients should contact the appropriate emergency service or healthcare provider immediately.

Legal Matters

Astrology does not constitute legal advice, legal representation or a legal opinion.

For legal disputes, contracts, criminal matters, family disputes, property disputes, taxation matters or other legal issues, clients should consult a qualified legal professional.

Financial and Investment Matters

Astrological consultation does not constitute regulated investment advice, securities advice, portfolio management, financial planning, tax advice or any other professional financial service unless separately provided by an appropriately authorised person/entity in accordance with applicable law.

No prediction concerning a stock, commodity, currency, derivative, cryptocurrency, business or investment should be treated as a guarantee of profit or protection against loss.

Clients should conduct their own due diligence and obtain appropriate professional advice before making financial decisions.

6. ASTROLOGY IS NOT A SUBSTITUTE FOR FREE WILL AND RESPONSIBILITY

Astrological interpretations may indicate tendencies, possibilities, cycles, opportunities, challenges or periods of heightened probability according to the methodology used.

They should not be interpreted as an assertion that a person has no freedom of choice.

Human decisions, circumstances, environment, effort, education, resources, social conditions and numerous other factors may influence actual outcomes.

Accordingly, the astrologer does not claim that every predicted event must necessarily occur exactly as described.

7. BIRTH DATA AND CLIENT INFORMATION

Astrological analysis can depend substantially upon the accuracy of the information supplied by the client.

The client is responsible for providing accurate information, including where applicable:

name;
date of birth;
exact or reasonably accurate birth time;
place of birth;
current location;
relationship information;
relevant background information;
question or consultation objective; and
other information reasonably required for the selected service.

Incorrect, incomplete or deliberately altered information may result in an inaccurate or materially different interpretation.

The astrologer shall not be responsible for consequences arising from inaccurate or incomplete information supplied by the client.

8. BIRTH-TIME RECTIFICATION

Where birth-time rectification is requested, the rectified time represents an astrological estimate based upon the methodology adopted by the astrologer.

It should not be represented as an independently verified historical fact unless supported by reliable documentary evidence.

Rectification may involve professional judgment and may therefore differ between astrologers or methodologies.

9. SINGLE QUESTION – MULTISTREAM ANALYSIS

Where the client purchases a Single Question – Multistream Astrological Analysis, the purpose is to examine the selected question through multiple applicable astrological or analytical streams.

The use of multiple methodologies does not imply that every system will produce identical conclusions.

The astrologer may determine which analytical streams are reasonably relevant to the question.

The service does not constitute a promise of certainty merely because multiple systems or techniques are used.

10. PAID CONSULTANCY AND PROFESSIONAL FEES

Astrological consultation is a paid professional service where a fee is displayed or otherwise communicated to the client.

The applicable fee shall be communicated before confirmation of the consultation wherever reasonably practicable.

Unless expressly stated otherwise:

payment confirms the booking/request for service;
consultation fees relate to professional time and services;
fees do not represent payment for a guaranteed prediction or outcome;
additional services may attract additional charges;
travel, special reports, expedited services or other separately requested services may be charged separately.

The client should review the service description and applicable fee before making payment.

11. PAYMENT CONFIRMATION

A consultation shall be considered confirmed only after successful receipt or confirmation of payment through the designated payment method, unless otherwise agreed in writing.

Clients should retain the payment confirmation or transaction reference for their records.

The website/operator shall not be responsible for delays caused by payment gateways, banks, technical failures or third-party payment service providers beyond its reasonable control.

12. CANCELLATION AND RESCHEDULING

Because consultation appointments involve allocation of professional time, cancellations and rescheduling may be subject to the applicable cancellation policy displayed at the time of booking.

Where a client requests rescheduling, reasonable efforts may be made to accommodate the request subject to availability.

Repeated cancellations, late arrivals, failure to attend a scheduled consultation or failure to provide necessary information may affect the availability of rescheduling or refund options.

The applicable booking-specific cancellation/refund policy shall prevail where separately communicated to the client.

13. REFUND POLICY

Unless otherwise expressly stated, payment for a consultation does not constitute a guarantee of a particular astrological conclusion or desired result.

A client shall not ordinarily be entitled to a refund merely because:

the prediction was not what the client expected;
the interpretation was different from another astrologer’s interpretation;
the client disagrees with the interpretation;
the predicted event did not occur;
the predicted event occurred differently from the client’s expectation;
the client did not like the advice;
the client expected greater certainty; or
the client subsequently changed his or her mind.

Refunds, where applicable, shall be governed by the specific refund policy communicated at the time of purchase and by applicable law.

Nothing in this clause is intended to exclude or restrict any mandatory consumer rights available under applicable law.

14. NO GUARANTEE OF TIMING

Astrological timing techniques may identify periods, windows, cycles or tendencies.

However, exact timing cannot be guaranteed.

Any date, month, year, period or time window mentioned during a consultation should be understood as an astrological assessment rather than a contractual promise that an event will occur at that exact time.

15. RELATIONSHIP CONSULTANCY

Relationship astrology may address compatibility, communication patterns, emotional tendencies, partnership dynamics and other astrological factors.

The consultation does not guarantee:

marriage;
reconciliation;
reunion;
separation;
divorce;
fidelity;
a particular person’s feelings;
another person’s future behaviour; or
continuation of a relationship.

No client should use astrological advice as justification for coercion, harassment, stalking, threats, violence or interference with another person’s autonomy.

16. HEALTH, PREGNANCY AND FERTILITY

Astrological observations concerning health, pregnancy, childbirth, fertility or reproductive matters are particularly sensitive.

Such observations are not medical diagnoses or medical predictions and should never replace examination, diagnosis or treatment by qualified medical professionals.

No astrologer associated with this website should represent astrology as a substitute for fertility treatment, prenatal care, medical investigation, emergency treatment or professional healthcare.

17. DEATH AND LIFE-THREATENING PREDICTIONS

The astrologer reserves the right to decline requests seeking an exact prediction of death, suicide, fatal accidents or other highly sensitive life-threatening events.

Where such subjects are discussed for legitimate educational or research purposes, they should be treated with appropriate caution and should never be presented as certain or inevitable.

The website does not encourage fear-based predictions.

18. FEAR-BASED PRACTICES PROHIBITED

The astrologer shall endeavour to maintain an ethical practice and shall not intentionally create fear in a client for the purpose of obtaining additional payments.

The astrologer should not falsely claim that a client is suffering from:

an alleged curse;
black magic;
supernatural attack;
possession;
guaranteed catastrophic planetary effects; or
an unavoidable disaster

merely to induce the client to purchase additional services, rituals, products or remedies.

No client should be pressured into purchasing additional consultations, gemstones, rituals, pujas, remedies, courses or other products through threats or fear.

19. REMEDIAL MEASURES

Where traditional astrological remedies are discussed, they should be presented as optional traditional or spiritual practices, not as guaranteed cures or guaranteed mechanisms for changing a predetermined future.

The client is free to accept or decline any suggested remedy.

No remedy should be represented as a substitute for professional medical, legal, financial or psychological assistance.

20. CONFIDENTIALITY

The astrologer shall endeavour to maintain reasonable confidentiality regarding information shared by a client during consultation.

Client information may include personal, family, relationship, professional, financial or other sensitive information.

Such information should not ordinarily be disclosed to third parties without the client’s permission except where:

disclosure is required by applicable law;
disclosure is necessary to comply with a lawful order or legal obligation;
disclosure is necessary to protect the safety of a person;
disclosure is necessary for fraud prevention, security or protection of legal rights; or
the client has otherwise authorised disclosure.

Absolute confidentiality cannot be guaranteed where information is processed, transmitted or stored through third-party technology, payment gateways, communication platforms, hosting providers or other service providers.

21. PERSONAL DATA AND PRIVACY

The website may collect information reasonably necessary to provide its services, including contact details, booking information and information voluntarily provided by the client.

Personal information shall be handled in accordance with the website’s applicable Privacy Policy and applicable data-protection law.

Where applicable, the website should obtain appropriate consent for processing personal information and should clearly communicate the purpose for which such information is collected.

India’s Digital Personal Data Protection Act, 2023 provides, among other things, requirements concerning informed consent and processing of personal data.

Clients should avoid submitting unnecessary sensitive personal information through public website forms.

22. RECORDING OF CONSULTATIONS

Consultations may not be audio- or video-recorded, reproduced, distributed or published by either party without appropriate permission, subject to applicable law.

If the website or astrologer intends to record a consultation for quality, training, documentation or other purposes, appropriate notice/consent should be obtained wherever required.

23. ARTIFICIAL INTELLIGENCE, SOFTWARE AND ASTROLOGICAL CALCULATIONS

Where software, automated calculations, databases, artificial intelligence or other technological tools are used in preparing an astrological analysis, such tools may assist the astrologer but do not necessarily replace professional human interpretation.

The astrologer may review, modify, reject or supplement computer-generated calculations or interpretations.

Technical errors, software errors, incorrect input data, ephemeris differences, calculation methods or third-party platform errors may affect results.

24. INTELLECTUAL PROPERTY

Unless expressly stated otherwise, all original content published on this website, including:

written reports;
articles;
graphics;
videos;
course material;
consultation formats;
proprietary methodologies;
logos;
trademarks;
diagrams;
educational frameworks; and
other original material

shall remain the intellectual property of the respective owner.

A paid consultation does not automatically transfer ownership of the underlying intellectual property to the client.

Clients may use their personal consultation report for their own personal purposes but may not commercially reproduce, resell, publish, distribute or modify proprietary material without appropriate permission.

25. WEBSITE CONTENT

The website may contain educational articles, examples, forecasts, historical information, opinions, case studies and general astrological material.

Such material may become outdated or may contain interpretive differences.

The website operator does not warrant that every item of content will remain current, complete or error-free.

The website may be modified, suspended or discontinued, in whole or in part, without prior notice where reasonably necessary.

26. THIRD-PARTY WEBSITES AND SERVICES

The website may contain links to third-party websites, applications, payment gateways, social-media platforms or other external services.

The inclusion of a link does not necessarily constitute endorsement of that third party.

The website operator is not responsible for the content, privacy practices, security, availability or terms of third-party websites or services.

Clients should review the applicable terms and privacy policies of third-party services before using them.

27. TESTIMONIALS AND CASE STUDIES

Testimonials and case studies published on the website represent the experiences or opinions of the persons providing them.

Individual experiences vary.

Testimonials should not be interpreted as a guarantee that another client will obtain the same or similar result.

Where testimonials are used for promotional purposes, the website shall endeavour not to present them in a misleading manner.

The Consumer Protection Act, 2019 and associated guidelines address misleading advertisements and representations concerning services.

28. ADVERTISING AND REPRESENTATIONS

The website shall endeavour to ensure that promotional statements concerning astrological services are presented honestly and responsibly.

The astrologer shall not knowingly make false or materially misleading claims regarding qualifications, experience, affiliations, success rates, client outcomes, professional recognition or the certainty of predictions.

Statements such as “100% guaranteed,” “certain success,” “guaranteed marriage,” “guaranteed wealth,” “guaranteed recovery,” “guaranteed job” or equivalent claims should not be used unless there is a lawful and objectively supportable basis for making such representations.

Indian consumer-protection authorities specifically recognise false guarantees, misleading representations and concealment of important information as issues relevant to misleading advertisements.

29. PROFESSIONAL ETHICS OF THE ASTROLOGER

The astrologer undertakes to follow, to the extent reasonably practicable, the following ethical principles:

29.1 Honesty

The astrologer shall endeavour to provide an honest interpretation rather than telling the client only what the client wishes to hear.

29.2 Transparency

The astrologer should clearly communicate the nature, scope, limitations and fee of the service.

29.3 No False Certainty

Predictions should not deliberately be presented as absolute certainty when the underlying methodology does not justify such certainty.

29.4 No Fear-Mongering

The astrologer shall avoid deliberately frightening or emotionally manipulating clients.

29.5 Respect for Autonomy

Clients retain the right to accept, reject or question an interpretation.

29.6 Confidentiality

Client information should be treated with appropriate discretion.

29.7 Professional Boundaries

The astrologer should maintain appropriate professional boundaries with clients and avoid exploitative personal, emotional, financial or sexual relationships arising from the professional relationship.

29.8 No Exploitation of Vulnerability

The astrologer should exercise additional care when dealing with persons experiencing grief, emotional distress, financial difficulty or other vulnerable circumstances.

29.9 No Coercive Upselling

Additional services should not be imposed through fear, threats or manipulation.

29.10 Respect for Other Traditions

The astrologer should avoid deliberately insulting or denigrating another legitimate astrological tradition merely to promote his or her own methodology.

30. CHILDREN AND MINORS

Consultations involving minors should ordinarily be undertaken with the knowledge and consent of an appropriate parent or legal guardian, subject to applicable law.

The astrologer should exercise particular caution when discussing sensitive matters concerning children.

31. CLIENT BEHAVIOUR

The client agrees not to:

threaten or harass the astrologer or staff;
demand guaranteed outcomes;
impersonate another person;
provide intentionally false information;
misuse consultation reports;
distribute paid reports without permission;
record or publish private consultations without appropriate permission;
use the service for unlawful purposes; or
demand assistance in harming, threatening or controlling another person.

The website operator reserves the right to refuse or terminate a consultation where reasonably necessary because of abusive, unlawful, threatening or unethical conduct.

32. RIGHT TO REFUSE CONSULTATION

The astrologer may decline a consultation or terminate a professional engagement where, in the astrologer’s reasonable judgment:

the request is unethical or unlawful;
the client is abusive or threatening;
the client demands a guarantee that cannot reasonably be provided;
the request involves harmful conduct;
the consultation presents an inappropriate conflict of interest;
the service requested falls outside the astrologer’s competence;
the astrologer considers referral to another professional more appropriate; or
continuation of the consultation would be professionally inappropriate.

Where a service is declined after payment, any applicable refund shall be handled according to the published refund policy and applicable law.

33. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, the astrologer/website operator shall not be liable for indirect, incidental, consequential, special or unforeseeable losses arising from a client’s reliance upon an astrological interpretation or prediction.

This may include, subject to applicable law:

loss of income;
loss of business opportunity;
investment loss;
relationship consequences;
emotional distress;
loss arising from personal decisions; or
any other consequential loss.

Nothing in these terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

34. NO WAIVER OF STATUTORY RIGHTS

Nothing contained in this disclaimer or Terms of Consultancy is intended to remove, restrict or waive any mandatory statutory right or remedy that cannot lawfully be excluded.

Where any provision conflicts with mandatory applicable law, the mandatory legal provision shall prevail to the extent of such conflict.

35. CHANGES TO THIS DISCLAIMER

The website operator may update or modify this Disclaimer, Terms of Consultancy and Code of Ethics from time to time.

The updated version shall become applicable from the effective date specified on the website.

Clients are encouraged to review the current version before purchasing a consultation.

36. GOVERNING LAW AND JURISDICTION

These Terms shall be interpreted in accordance with the laws applicable in India, subject to applicable mandatory consumer-protection and other statutory rights.

Any dispute shall, where legally permissible, be subject to the jurisdiction of the appropriate courts/authorities specified by the website operator, without prejudice to any mandatory jurisdiction available to a consumer under applicable law.

[Insert City, State, India] may be specified as the contractual jurisdiction after obtaining appropriate legal advice.

37. GRIEVANCE REDRESSAL

For questions, complaints or concerns relating to a consultation, payment, privacy, conduct or website services, clients may contact:

Name: [Insert Name]
Email: [Insert Email]
Phone: [Insert Contact Number]
Business Address: [Insert Address]
Grievance Officer/Contact: [Insert if applicable]

Complaints should preferably include the booking/reference number, date of consultation and a brief description of the issue.

The website operator shall endeavour to address genuine complaints within a reasonable period.

38. CLIENT ACKNOWLEDGEMENT

By booking, purchasing or participating in an astrological consultation, the client acknowledges that:

Astrology is an interpretive discipline.
Predictions are not guarantees.
The astrologer cannot control future events or the decisions of other people.
The client remains responsible for personal decisions and actions.
Astrology does not replace medical, legal, financial or other professional advice.
The information supplied by the client should be accurate to the best of the client’s knowledge.
Consultation fees are paid for professional time and the agreed service, not for a guaranteed outcome.
The client has had a reasonable opportunity to review the applicable terms before purchasing the service.
The client agrees to respect professional boundaries and confidentiality.
The client understands and accepts the limitations inherent in astrological interpretation.

39. ETHICAL PRINCIPLE

Our guiding principle is:

“Astrology should provide perspective, not fear; guidance, not dependence; insight, not manipulation.”

We believe that an ethical astrologer should help a client understand possibilities, challenges, opportunities and patterns while respecting the client’s dignity, autonomy, freedom of choice and responsibility.

The purpose of consultation is therefore not to create dependency upon the astrologer, but to encourage greater awareness, informed reflection and responsible decision-making.

40. FINAL DISCLAIMER

Last Updated: [DATE]